Shipping

Delivery area

The customer's delivery address must be in the United Kingdom.

Delivery times

It is not possible to specify an exact delivery time within the delivery period. Time deviations as well as the blocking of a specific delivery date are possible, especially on peak days with exceptionally high delivery volumes, whereby any claims for damages as well as further claims of the clientele are excluded.

Orders are shipped from Monday to Thursday, no shipping Friday to Sunday. No deliveries are made on Sundays and official national or cantonal holidays.

If the customer is not on site at the time of delivery and has not given any special delivery instructions, the delivery will be deposited at the door of the customer's home or at the reception desk or at the front door of the company. If the customer's mailbox is part of a mailbox system, the delivery driver will leave a pickup invitation in the mailbox. The customer must then collect the delivery from the relevant post office. The customer assumes responsibility for the products delivered, even if they have not been received directly by him.

Delivery costs

The delivery costs depend on the value of the ordered products (minimum order value excl. delivery costs, deposits and credits). The delivery costs communicated in the online shop apply. The delivery costs are listed as an additional item in the shopping basket and on the invoice.
Questions about Shipping should be sent to us at hellow.uk@eatplanted.com

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